Help centre

Answers to themost common questions.

Searchable guides for workers, organisations, agencies and families across Aotearoa New Zealand.

Frequently asked questions
Workers

For people looking for shifts.

Sign up as a worker, upload your right-to-work and qualifications, and complete a short profile conversation. You will be live in minutes.
Organisations

For hiring teams.

Use the Easy mode wizard for a guided post; switch to Advanced for fine control over slots and pay structures.
Families & self-managed clients

For people directing their own care.

Yes — invite them with guardian permissions. They can approve workers and read care notes.

Still stuck?

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